:root{--ink:#18383b;--muted:#738487;--line:#e1e9e8;--green:#177765;--green-soft:#e6f2eb;--bg:#f4f7f6;--nav:#142c30;--amber:#95661c;--amber-bg:#fff6df;--red:#a44242;--radius:15px}*{box-sizing:border-box}body{margin:0;font-family:Inter,"Segoe UI",Arial,sans-serif;font-size:14px;color:var(--ink);background:var(--bg)}button,input,textarea,select{font:inherit}button,a,select{touch-action:manipulation}button{cursor:pointer;border:0}button:disabled{cursor:not-allowed;opacity:.5}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #6cba9b;outline-offset:3px}a{color:inherit}button{transition:background .15s,transform .15s}button:hover:not(:disabled){filter:brightness(.96)}.sidebar{position:fixed;inset:0 auto 0 0;width:246px;background:var(--nav);color:#c3d4d2;padding:32px 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30px;max-width:1600px;margin:auto}footer{padding:12px 42px 28px;color:#849593;font-size:10px;display:flex;justify-content:space-between}.eyebrow{font-size:10px;letter-spacing:2px;color:var(--green);font-weight:700;margin-bottom:10px}.page-title{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:26px}h1{font-size:30px;line-height:1.2;letter-spacing:-1px;margin:0 0 12px;font-weight:650}h2{font-size:18px;letter-spacing:-.35px;margin:0 0 8px}h3{font-size:14px;margin:0 0 12px}.subtitle,.muted{color:var(--muted);line-height:1.6;margin:0;font-size:12px}.pill{padding:6px 10px;border-radius:30px;display:inline-flex;align-items:center;gap:7px;font-size:10px;white-space:nowrap}.pill.neutral{background:#e9efed;color:#56706d}.pill.warning{background:var(--amber-bg);color:var(--amber)}.pill.success{background:var(--green-soft);color:#27785c}.pill.error{background:#faebeb;color:var(--red)}.primary,.secondary,.danger{padding:11px 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minmax(300px,1fr);gap:22px;align-items:start}.card{background:white;border:1px solid var(--line);border-radius:var(--radius);padding:26px}.card+.card{margin-top:20px}.card-head{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:24px}.card-head h2{margin:0}.agent-avatar{height:58px;width:58px;border-radius:18px;background:#e9f3ec;display:flex;align-items:center;justify-content:center;color:var(--green)}.agent-avatar svg{width:28px;height:28px}.profile{display:flex;gap:16px;align-items:center;margin-bottom:26px}.profile h3{margin:0 0 8px;font-size:15px}.profile span{font-size:11px;color:var(--muted)}label{display:block;font-size:11px;font-weight:550;margin:0 0 18px}input,textarea,select{display:block;width:100%;border:1px solid #dce5e1;background:#fcfdfc;border-radius:8px;padding:11px 12px;color:var(--ink);margin-top:8px;resize:vertical;line-height:1.5;font-size:12px}textarea{min-height:96px}input[type=checkbox]{display:inline-block;width:auto;margin:0 7px 0 0;accent-color:var(--green)}.row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.small{font-size:10px;color:var(--muted);font-weight:400;display:block;margin-top:6px;line-height:1.6}.languages{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.language{display:flex;align-items:center;padding:8px 10px;background:#f1f6f3;border:1px solid #e0e9e3;border-radius:7px;margin-bottom:0;font-size:11px}.check-row{display:flex;gap:12px;padding:14px 0;border-bottom:1px solid #edf1ef;font-size:12px;align-items:flex-start}.check-row:last-child{border:0}.check-icon{width:22px;height:22px;display:grid;place-content:center;border-radius:50%;background:#edf1ef;color:#91a49b;flex-shrink:0;font-size:11px}.check-icon.done{background:#e1f0e6;color:#2c8061}.check-row strong{font-weight:550;display:block;margin:1px 0 5px}.check-row p{font-size:11px;color:var(--muted);line-height:1.5;margin:0}.voice-card{background:#edf4f0;text-align:center;border-color:#dce9e1}.voice-orb{margin:16px auto 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var(--line)}.connection:last-child{border:0}.connection h3{margin:0 0 7px}.connection p{font-size:12px;color:var(--muted);margin:0;line-height:1.7}.steps{counter-reset:step;list-style:none;padding:0}.steps li{counter-increment:step;position:relative;padding:0 0 22px 40px;font-size:12px;line-height:1.8}.steps li:before{content:counter(step);position:absolute;left:0;top:1px;width:25px;height:25px;display:grid;place-content:center;background:#e9f2ec;color:#3c7e61;border-radius:50%;font-size:11px}.steps li strong{display:block}.transcript{max-height:340px;overflow:auto;display:grid;gap:12px;margin:18px 0}.bubble{max-width:90%;padding:12px 14px;background:#edf4ef;border-radius:10px;font-size:12px;line-height:1.7}.bubble.client{justify-self:end;background:#f1f3f5}.bubble small{display:block;color:#81938a;font-size:9px;margin-bottom:5px}.test-picks{display:flex;gap:7px;flex-wrap:wrap;margin-top:15px}.test-picks button{border:1px solid #dce6e0;background:#fafcfb;color:#527066;border-radius:20px;padding:7px 11px;font-size:10px}.editor{width:min(660px,90vw)}.editor textarea{min-height:190px}.editor h2{margin-bottom:20px}.error{font-size:12px;color:var(--red)}dialog{border:1px solid #dce6df;padding:30px;border-radius:17px;max-width:90vw;box-shadow:0 24px 80px #183c3338;color:var(--ink)}dialog::backdrop{background:#122a304b;backdrop-filter:blur(3px)}#login{width:410px}#login .primary{width:100%}#toast{position:fixed;right:30px;bottom:28px;background:#193e35;color:white;border-radius:9px;padding:14px 20px;font-size:12px;box-shadow:0 8px 30px #16382a22;display:none;z-index:99}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.code{background:#f2f6f3;padding:14px;border-radius:8px;font-family:monospace;font-size:11px;overflow-wrap:anywhere;white-space:pre-wrap}.section-gap{margin-top:24px}.inline-link{color:var(--green);text-decoration:underline}.mobile-head{display:none}@keyframes pulse{to{transform:scaleY(.5)}}@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}@media(max-width:1120px){.sidebar{width:210px;padding:28px 16px}.shell{margin-left:210px}main{padding:30px 25px}.topbar{padding:0 25px}.grid{grid-template-columns:minmax(0,1fr) 300px}.card{padding:21px}.row{grid-template-columns:1fr}}@media(max-width:850px){.grid{grid-template-columns:1fr}.row{grid-template-columns:1fr 1fr}.doc-grid{grid-template-columns:1fr}.sidebar{width:175px}.shell{margin-left:175px}.brand{font-size:20px;gap:8px}.brand-icon{width:32px;height:32px}.brand small{font-size:6px}.stats{gap:10px}.stat{padding:16px}.stat-value{font-size:24px}.page-title{flex-wrap:wrap}h1{font-size:26px}.topbar{padding:0 22px;font-size:11px}}@media(max-width:600px){.sidebar{position:static;width:100%;padding:17px}.brand{margin-bottom:14px}.workspace-label,.side-bottom{display:none}.sidebar select{margin:0}.sidebar nav{display:flex;overflow-x:auto;margin-top:12px;gap:3px}.nav-button{font-size:10px;padding:9px 11px;gap:6px;white-space:nowrap}.nav-button svg{width:15px;height:15px}.shell{margin-left:0}.topbar{height:55px;padding:0 18px}main{padding:25px 18px}.card{padding:20px}.row{grid-template-columns:1fr}.stats{grid-template-columns:repeat(3,1fr)}.stat{padding:12px}.stat-label{font-size:9px;min-height:26px}.stat-value{font-size:22px}.stat-foot{display:none}.page-title .actions{width:100%}.page-title .actions button{flex:1}.banner{font-size:11px}footer{padding:12px 18px 24px}.connection{align-items:flex-start}.connection .pill{white-space:normal}h1{font-size:25px}}

.stat-denominator{font-size:16px;color:#9aad9f}

[hidden]{display:none!important}.field-label{display:block;font-size:11px;font-weight:550;margin:0 0 18px}

#speech-form h2{margin-bottom:16px}#speech-form textarea{min-height:105px;resize:vertical}#speech-form input[type=range]{display:block;width:100%;height:30px;padding:0;border:0;background:transparent;accent-color:var(--green);cursor:pointer}#speech-form output{float:right;font-weight:600;color:var(--green)}#speech-form .speech-toggle{display:flex;align-items:center;gap:10px;margin:20px 0 8px}#speech-form .speech-toggle input{width:17px;height:17px;flex-shrink:0}#speech-form>.primary{margin-top:18px}.banner+.grid{margin-top:22px}